Information Collected
We collect the following personal information to deliver our services:
- Account details such as name, email, address, and identity verification documents.
- Device and browser data including IP address, device type, and cookies to identify sessions and preferences.
- Local payment transaction details including amounts in MYR and payment methods.
- Platform usage data to customize your experience and identify technical issues.
Purpose of Information Use
Information collected is used for:
- Processing transactions and smoothly delivering requested services.
- Maintaining user accounts and securing access.
- Analyzing and enhancing product quality and customer support.
- Complying with relevant Malaysian laws and regulations.
Cookies & Tracking
397 uses cookies and similar technologies to identify users and personalize the experience. You can control cookie settings via your browser, though some platform functions may be affected.
Data Storage & Security
We ensure personal data is stored with the highest security standards, including SSL encryption and strict access controls. Data is retained only as long as necessary for operations and legal compliance.
Sharing Information with Third Parties
Your information may be shared with trusted third parties working with us to provide services, verification, and legal compliance, provided they adhere to strict privacy policies and confidentiality standards.
User Rights
You have the right to access, correct, or delete your personal information held by 397. Requests can be made through our support channels. We are committed to handling your requests promptly and transparently.
Policy Changes & Contact Us
397 reserves the right to update this privacy policy at any time by posting the latest version on the website. Continued use after changes signifies your acceptance of the updated policy.
For privacy-related inquiries, please contact our support team at [email protected].